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Frequently Asked Questions

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    What exactly does DataBull do?

    Who uses DataBull?

    Is DataBull easy to use?

    Can I evaluate DataBull?

    Is there support?

    What is the registration fee?

    Are there any additional charges?

    What are the benefits of being registered?

    How to purchase DataBull?

    Which TA-software is compatible with DataBull?

    Do I need additional software?

    Which markets are covered by DataBull?

    What data is covered by DataBull?

    Can I download option data?

    What historical data is available?

    What's the content of a data file?

    When is today's data available?

    What's the limit of symbols being downloaded?

    How long does it take to download?

    What is the source of  DataBull's data?

    How to recognize a symbol?

    Can I download intraday data?

    What does "intraday snapshot data" mean?

    What time frames are available for intraday snapshot data?

    When I have different markets to download, do I have to wait until all markets are closed?

    I had to reinstall DataBull and now it says I'm an unregistered user. What can I do to register my new copy?

    When I run the DataBull setup program I get an error message!

    I have a question that's not answered above.


     

    What exactly does DataBull do?

    DataBull downloads instantly end-of-day, intraday snapshots and historical end-of-day quotes and passes them directly into your TA-software.

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    Who uses DataBull?

    DataBull is used by self-directed investors and traders who make their own analysis and decisions by using TA-software.

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    Is DataBull easy to use?

    Thanks to the Windows interface, DataBull is easy to use for both experienced and novice traders.

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    Can I evaluate DataBull?

    We want you to have plenty of time to find out if DataBull meets your needs before purchasing it.  A full-featured trial is available, limited to 50 daily downloads and 1 year historical data.

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    Is there any support?

    As a registered user of DataBull you are provided with free and unlimited support by e-mail.

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    What's the DataBull registration fee?

    One time regular licensing fee is € 149, free updates included. No more extras or monthly bills for the data. For other currencies visit http://www.databull.com/redirect/databull.htm

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    Are there any additional charges?

    No, there are no additional charges, no extra or hidden charges.

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    What are the benefits of being registered?

    As a registered user you have access to all of the features of DataBull including free updates and enhancements, free and unlimited technical support by e-mail, ... and of course a full working version.

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    How to purchase DataBull?

    You can order DataBull by credit card, postal mail, phone or fax.  Your purchases are securely executed by ShareIt!.  All transactions are secured using SSL (Secure Socket Layer) and are certified by VeriSign. Order page http://www.databull.com/redirect/databull.htm

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    Which TA-software is compatible with DataBull?

    Any TA-software capable of reading ASCII data is automatically compatible with DataBull.  Just a few of them:
    AmiBroker, MetaStock, TradeStation, Advanced GET, Supercharts, StockGuru, Elliot Wave, OmniTrader, Hermes
    (.prn - ASCII), Wall$treet, Homebroker, Excel, Vikingen, VISION 2000, etc.

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    Do I need additional software?

    No, there's no need to use any other data converter.  With DataBull your data goes directly into your TA-software.

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    Which markets are covered by DataBull?

    Some markets covered by DataBull:
    Country
    Exchange
    United States American Stock Exchange (ASE)
      Boston Stock Exchange (BOS)
      Nasdaq Stock Exchange (NAS)
      NYSE Stock Exchanges (NYS)
      OTC Bulletin Board Market (OBB)
    Argentina Buenos Aires Stock Exchange (BUE)
    Austria Vienna Stock Exchange (VIE)
    Belgium Brussels Stock Exchange (BXS)
    Brazil Sao Paolo Stock Exchange (SAO)
    Canada Montreal Stock Exchange (MON)
      Toronto Stock Exchange (TOR)
      Vancouver Stock Exchange (VAN)
    Chile Santiago Stock Exchange (SGO)
    China Shanghai Stock Exchange (SHH)
      Shenzhen Stock Exchange (SHZ)
    Denmark Copenhagen Stock Exchange (CPH)
    France Paris Stock Exchange (PAR)
    Germany Berlin Stock Exchange (BER)
      Bremen Stock Exchange (BRE)
      Dusseldorf Stock Exchange (DUS)
      Frankfurt Stock Exchange (FRA)
      Hamburg Stock Exchange (HAM)
      Hanover Stock Exchange (HAN)
      Munich Stock Exchange (MUN)
      Stuttgart Stock Exchange (STU)
      XETRA Stock Exchange (GER)
    Hong Kong Hong Kong Stock Exchange (HKG)
    India Bombay Stock Exchange (BSE)
      Calcutta Stock Exchange (CAL)
      National Stock Exchange of India (NSI)
    Indonesia Jakarta Stock Exchange (JKT)
    Ireland Irish Stock Exchange (ISE)
    Israel Tel Aviv Stock Exchange (TLV)
    Italy Milan Stock Exchange (MIL)
    Korea Korea Stock Exchange (KSC)
    Malaysia Kuala Lumpur Stock Exchange (KLS)
    Mexico Mexico Stock Exchange (MEX)
    New Zealand New Zealand Stock Exchange (NZE)
    Netherlands Amsterdam Stock Exchange (AEX)
    Norway Oslo Stock Exchange (OSL)
    Pakistan Karachi Stock Excange
    Peru Lima Stock Exchange (LMA)
    Portugal Lisbon Stock Exchange (LSE)
    Singapore Singapore Stock Exchange (SES)
    Spain Barcelona Stock Exchange (BAR)
      Bilbao Stock Exchange (BIL)
      Madrid Fixed Income Market
      Madrid SE C.A.T.S. (MCE)
      Madrid Stock Exchange (MAD)
    Sweden Stockholm Stock Exchange (STO)
    Switzerland Zurich Stock Exchange (ZSE)
    Taiwan Taiwan OTC Exchange (TWO)
      Taiwan Stock Exchange (TAI)
    Thailand Stock Exchange of Thailand (SET)
    United Kingdom London Stock Exchange (LSE)
    Venezuela Caracas Stock Exchange (CCS)

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    What data is covered by DataBull?

    DataBull allows you to download quotes for stocks, indices, mutual funds, corporate bonds, warrants
    , etc.

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    Can I download option data?
    Yes, but only end-of-day data, no historical data. You can find more information about option symbols etc. at http://biz.yahoo.com/opt/

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    What historical data is available?

    Historical data is available from over 50 international exchanges.
    It depends upon the symbol how far the historical data goes back. You can check it out at http://chart.yahoo.com/d

    Some examples:
    Dow Jones from Jan-06-1930
    Microsoft from Jan-05-1987

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    What's the content of a data file?

    It depends on what format you use, but we provide the following data: Ticker, Full Name, Date, Time, Open, High, Low, Close and Volume. 

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    When is today's data available?

    DataBull can update the quotes only 30 minutes after a market closes. 

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    What's the limit of symbols to download?

    There are no limits to DataBull.  The symbols to download are unlimited. 

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    How long does it take to download?

    The length of download depends on the length of history you want to download, your Internet connection, Internet traffic, etc.  With a fast Internet connection and without historical data, DataBull downloads up to 6,000 symbols per minute.

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    What is the source of DataBull's data?

    DataBull retrieves quotes from multiple reliable and clean data sources like Yahoo! Finance.

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    How to recognize a symbol?

    DataBull writes the full name to your TA-software, so no more unrecognizable symbols or codes.

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    Can I download intraday data?

    It isn't possible to download intraday data, only "intraday snapshot data" without historical intraday data.

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    What does "intraday snapshot data" mean?

    Snapshots are taken at a given point of time.  To update snapshot data, you have to define a time interval to ask the data source for the latest quotes.  On the other hand, streaming quotes is the technology where data source notifies the recipient when new ticks appear.  Intraday bars are build-up from individual trade ticks streaming to the recipient.
    DataBull treats "intraday snapshot data" an end-of-day data, it will overwrite the last quote of the same day.

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    What time frames are available for intraday snapshot data?

    DataBull gives you tremendous downloading flexibility.  You can download quotes any time of the day or night and at the intervals you want.

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    When I have different markets to download, do I have to wait until all markets are closed?

    No, you can create up to 16 download lists with the companies you want to follow. 
    I.e. per market, so you can download each market separately.

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    I had to reinstall DataBull and now it says I'm an unregistered user. What can I do to register my new copy?

    After reinstalling DataBull, you can find the new serial number by choosing Help > About. In the splash screen your new serial number is shown in the left upper corner. Now choose for Registration > Customer Support in the application or choose Customer Support on our homepage. Then login with you ShareIt! Ref. No. and manage your personal settings. 

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    When I run the DataBull setup program I get the following message:

    Setup cannot continue because some system files are out of date on your system. Click OK if you would like setup to update these files for you now. You will need to restart windows before you can run setup again. Click cancel to exit setup without updating system files.

    After I OK update of the system files and reboot, I still get the same error message. How do I get DataBull setup to work?

    If DataBull setup does not work on your computer it usually means there is something wrong with your computer system. There 3 known system problems that can cause this error.

    1) You didn't close all programs running in the background. Shut them all down and try to install again. This will solve the problem in 90% of the cases.
    2) The computers temporary directory is not on the system drive.
    3) There is more than one version of MSVBVM60.DLL on your computer.

    To check for condition (2) do the SET command from a command prompt dialog. This will list the setting of all environment variables on your computer including the TEMP variable. TEMP must point to a directory on the same drive that Windows is installed on. Instructions for correcting this setting are in the Microsoft Knowledge Base.

    To check for condition (3) right click My Computer on your desktop and select Find. Then search you computer for MSVBVM60.DLL. There should only be one copy of this DLL on your computer. On Windows 95/98 it should be in the Windows\System folder. On NT/2000 it should be in the WINNT\System32 folder. Delete any other copies of MSVBVM60.DLL.

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    I have a question that's not answered above.

    E-mail us and we will answer it and may also include it in this FAQ's.

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